Q: What
method of cleaning do you use for carpet?
We do 100% STEAM
CLEANING using our patented portable truckmount
hydro jet steam cleaning system. We use a powerful 100% RESIDUE FREE
and earth friendly cleaning solution applied at 300
PSI (pressure per square inch) and extracted with
triple vacuum power. This combination provides
immaculate results that our customers rave about.Q: What method of cleaning do
you use for upholstery?
We use a
specialized tool called a Hy-Dry Tool that allows us
to steam clean most any fabric, even those that
would normally require a solvent cleaning or dry
clean only method. The tool is designed to
thoroughly clean the fabric without saturating it.
It is similar to being able to clean the shirt on
Q: Who does the cleaning?
Our Certified Senior
Cleaning Technicians do all of our work. The
technicians arrive in uniform driving a lettered
company vehicle. They are our employees. We do not
use subcontractors.Q: What do you do about the furniture? Do you move the furniture?
Yes. We move the pieces you want moved and work around what you do not. Moved pieces will be dry or steam cleaned underneath and put back correctly. We do tend to work around larger, heavier pieces as they do crush our protective blocks.Q: How long does it take to dry? Is the carpet real wet?
No. The carpet will take from 2 to 24 hours to completely dry depending on how soiled it
is, but you can walk on it right after the technician leaves. The degree of dampness will be similar to how your hair feels when it has been towel dried.Q: Are there hidden costs or extra charges?
NO! Everything you need to get your carpet completely clean is included in our pricing. The only optional things you can purchase are
Stainguard protection
(recommended only for carpet and upholstery in good condition) and extra deodorizer (for excessive odor control).Q: What about stains? Can you remove things like pet urine or Kool-Aid stains?
We Guarantee to get the dirt, sand, grit and grime out of your carpet. We do pretreat the
problem stains and while most spots will pop out, others may have become permanent stains tattooing themselves to the carpet or upholstery fibers.You see, your carpet and upholstery have dye sites used by the manufacturer to produce their color. Not all of these dye sites are used in the dying process and remain open. When anything enters these open dye sites it can permanently change the color of the carpet or upholstery. Applying Stainguard protection helps prevent these dye sites from receiving new colors and is recommended for carpets and upholstery in good condition.